ລາວ · ไทย · English · 中文 · Tiếng Việt
Privacy Policy
HR Track app · Last updated 3 Nov 2026
1. What this app is
HR Track is an app for employees of companies that use the HRTrack system, used to record clock-in and clock-out. Accounts are created by your company; the app has no self sign-up.
2. Data we collect
| Data | Why |
|---|---|
| Precise location (GPS) | To check that you are at the workplace when you clock in or out, and to record your location about every 5 minutes during your shift only (from clock-in until clock-out), including while the app is in the background or the screen is locked. Your phone shows a blue indicator meanwhile. The moment you clock out, all collection stops; nothing is collected outside a shift. Only HR and authorised staff can view it, and it is deleted automatically after the retention period set by your company. |
| Photos | An identity photo and the clock-in/out photo, as set by your company. |
| Name | Shown in your company's HR system. |
| User ID (employee / shop code) | To sign in and link time records to the employee. |
| Device ID | To register the devices allowed to record time. |
| Messages | Text messages you send in the in-app chat to colleagues and HR of your own company, so they can be delivered. You can delete your own messages. |
| Requests and attachments | Leave, overtime and other work requests with their reason, and any photo or file you choose to attach as evidence, so HR can review them. |
All data is collected only so the app can work. We do not track you across apps and do not use data for advertising.
3. Use and sharing
Data is sent over an encrypted connection (HTTPS) to the HRTrack server and can be seen only by the HR administrators of the company you belong to, according to their permissions. We do not sell data and do not share it with third parties for marketing. Managers and HR staff authorised by your company can see the current location and route of employees who are clocked in on a live map, only during the shift. Map images are loaded from OpenStreetMap (tile.openstreetmap.org), which receives your device's IP address and the map area shown, but no names or HR records.
4. Storage on the device
HR work data is not kept permanently on the device. Without an internet connection the app may keep a clock-in request and the location points recorded during a shift on the device temporarily (location points are encrypted with AES-GCM, with the key kept in the iOS Keychain), send them when the connection returns, then delete them.
5. Control and deletion
You can turn off camera and location access at any time in Settings → HR Track (clocking in will not work until you turn them on again). To view, correct or delete your personal data, contact your company's HR department, or contact us using the details below; we will act according to our contract with the company and the law. Accounts are created and removed by your employer's HR administrator, so account deletion is requested from them or from us.
6. Children
This app is for employees of legal working age only and is not designed for children.
7. Changes to this policy
If anything changes we will update the date above on this page.
8. Contact
020 5252 8528 · Mon–Sat, 08:00–17:00
Email: vlsmartgenai@gmail.com
Sangkhu Village, Xaythany District, Vientiane Capital, Lao PDR